Shipping policy

Amsa Cosmetics

At Amsa Cosmetics, we strive to ensure that your skincare products reach you safely and on time. Please read our Shipping Policy carefully.

1. Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive an order confirmation email once your purchase is successfully processed.

2. Shipping Locations

  • We currently ship within Pakistan only.

  • We use trusted courier services to ensure safe and timely delivery of your orders.

3. Shipping Time

  • Estimated delivery times are as follows:

    • Within major cities (Karachi, Lahore, Islamabad, etc.): 2–4 business days

    • Other cities and towns: 4–7 business days

  • Delivery times may vary due to weather, courier delays, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges are calculated at checkout based on weight and delivery location.

  • Free shipping promotions may be offered occasionally; terms and conditions will apply.

5. Packaging

  • All products are packed securely in glass bottles with protective packaging to prevent damage during transit.

  • Please inspect your order upon delivery and report any damage immediately.

6. Damaged or Lost Shipments

  • If your order arrives damaged, broken, or incomplete, please contact us within 48 hours of delivery with:

    • Order number

    • Photos of the damaged product and packaging

  • We will replace or refund the affected items after verification.

  • Amsa Cosmetics is not responsible for delays caused by courier services or incorrect address provided by the customer.

7. Contact Information

For shipping inquiries, tracking, or assistance, please contact:

Amsa Cosmetics
📞 Phone / WhatsApp: +92 334 9440121
📧 Email: amsacosmetics@gmail.com